Frequently Asked Questions (FAQ)

A list of all 24/7 Zones can be found here.

A list of all ATMs can be found here.

From 1 May 2018 access to the savings account will be available only through transfers. You can use the 24/7 Zones to deposit into the current account whereas you can transfer it to your savings account via e-banking.

Customers can deposit up to 50 banknotes in the ATM. The total amount deposited by the customer during the day must not exceed 1,000,000 LEK / 7,000 EUR. Deposits are reflected in the account within 3 minutes. The daily limit for card transactions at the ATM is 30 transactions.

Businesses with a daily turnover of more than EUR 10,000 can deposit their turnover at one of our daily turnover deposit safes (dropbox) at any time; this service requires a contract with the bank. Clients will be provided with a card allowing access to the deposit safes of their choice. Clients will receive special plastic deposit bags and the required deposit forms (“Collection Order” and “Funds Origin Statement Form”) and a daily deposit limit will be set. Watch here the video guide. 

The minimum amount you can withdraw is 500 ALL. The daily withdrawal limit at ProCredit Bank Albania ATMs in the 24/7 Zones is 200,000 ALL / 2,000 EUR. The daily limit for card transactions at ATMs is 30 transactions.