Terms of use

Senior Managment
  • Mission statement
  • Bank structure
  • Business ethics
  • Bank environmental policy
  • Legal information
  • Privacy Policies
  • Complaints
  • Whistleblowing System
  • CRS and FATCA
  • Online Safety


This website is controlled and managed by ProCredit Bank, SH.A, a joint stock company established and operating under the laws of the Republic of Albania. ProCredit Bank reserves all rights to the text, photos and graphics on this website. ProCredit Bank allows the viewing and downloading of all website content exclusively for non-commercial and informational purposes as well as for personal use.

ProCredit Bank has the right to change and delete the website at any time without prior notice, especially with regard to changing the existing content or adding new content.

Copyright, brand, name, logo

The content on this website (photos, video, audio, logos, design, text, graphics, etc.) is protected by copyright law and industrial property law. The removal or storage of any information or material contained in this website and reproduction (full or partial), transmission, modification or linking of the contents of this website will be allowed only with the prior written consent of the Bank. However, users have the right to print, discharge, or store individual pages or parts of this website under the provisions of the copyright law and only if copyrighted records or other records protected by law are neither removed nor changed.

Third parties are prohibited from using the trademarks, logos and trade names which are owned by ProCredit Bank.


ProCredit Bank bears no responsibility for any damages associated with the content of the information published on this site. No liability is accepted for damages arising directly or indirectly as a result of using this website or any technical problems associated with it. If you have questions about the website, please contact us at this address: informacion@procredit-group.com

Information about automatic online data transmission

Our website uses cookies for Google Analytics purposes. Cookies are text files that are sent to your computer so that we can recognize you when you visit us again. They serve to make our service more user-friendly, effective and secure. You can set your web browser to inform you when you receive cookies or to reject their use. More information is available via the “help” function of your web browser (e.g. Microsoft Internet Explorer or Firefox).

Privacy protection notice

This website uses etracker technology (www.etracker.de) to collect visitor data for marketing and optimisation purposes. The data saved can be used to create anonymous user profiles. Cookies, which are small text files that are stored in the visitor’s local browser cache, may be used for this purpose. Cookies make it possible to recognise the visitor’s browser. The data collected via etracker will not be used to determine the personal identity of the website visitor nor will it be combined with other personal data pertaining to the user or the user of the pseudonym unless this has been agreed to beforehand by the user in question. Users may at any time object to the collection and storage of their data in the future.