Complains/ Suggestions

Dear Client,   

ProCredit bank is a bank oriented towards a fully and responsible banking service.

In order to be a transparent partner and closer to your requests, we put at your disposal the e-mail address: sugjerime@procreditbank.com.al  

In this address, you can send your suggestions/complaints through filling in the Electronic_form_suggestions_complaint.doc which will appear after clicking.

For any submitted complaint, you will receive an official response from ProCredit Bank within 7 working days from the time of its delivery.

In addition, you can contact Call Center in the telephone number:

+355 42 240 777 or +355 42 230 499

We thank you for your contribution in improving our service.

ProCredit Bank